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What is My Inquiries? |
EC21 has created an inquiry management system call My
Inquiries for EC21 members to conveniently utilize our
inquiry service.
In ‘My EC21’ there is a folder named ‘My
Inquiries’, and this works very similar to your
regular e-mail servers. You cannot only send and receive
inquiries, but also reply, forward, perform many different
functions with you inquiries.
To view your incoming inquiries, sent inquiries, and deleted
inquiries, please go to Inbox, Sent Box, and Trash, respectively. |
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Moreover, if you select Inquiry Arrival Notice from e-mail
Receiving Option, you can receive an Inquiry Notice mail
when other users send you an inquiry through EC21. Now,
you can check your inquiries from e-mail. |
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What is Draft? |
Before sending an inquiry, you can write an inquiry
and save it as a draft to send it later.
Whenever you write an inquiry, there is always ‘Save
Draft’ button in the bottom of the inquiry page.
If you click the button, your inquiry will not be sent
and will be moved and saved in your Draft folder. |
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What is Block List? |
| Block List shows the list of EC21 members you blocked
to receive inquiries. |
You can block the senders of unwanted inquiries by two
simple ways. |
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In Inbox, click ‘Block’ button after selecting
inquiries of senders to block using checkboxes.
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You can
block multiple senders at once. |
In an inquiry page, click ‘Block This Sender’
to block the sender of the inquiry. |
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What is Contact List? |
| Contact List shows the list of EC21 members you added
to your contact list. You should add EC21 members whom
you are specially interested in. Contact List gives easier
way to manage the contact point of your business partners. |
You add the senders of inquiries to Contact List by two
simple ways. |
In Inbox, click ‘Add to Contact List’ button
after selecting inquiries of senders to add using
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checkboxes.
You can add multiple senders to Contact List at
once. |
In an inquiry page, click ‘Add to Contact List’
to add the sender of the inquiry to Contact List. |
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Can I receive inquiry with my e-mail? |
| Yes, if you select Inquiry Arrival Notice from “mailing
option” menu at My EC21, you will also receive
an inquiry notice via e-mail when other send you an inquiry.
Check your new inquiry also with e-mail. |
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