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How to upgrade Member information? |
| Sign in and go to Update Member Information under Member
Account. Change your registered information and click
“Post” button. |
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Would I be able to view my new member information
at
ec21.com
immediately after updating them? |
| No. If you update member information, EC21 staff will
go through reviewing process to ensure the better quality
of its content. The process will be completed within 24
hours, and only the approved information will be available
to view online. Please be noted of the followings to avoid
your information from being denied. |
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Address
- Street address must
be complete.
- Company information should be written in English.
- Phone/fax number must be valid.
- e-Mail address should be removed. |
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Description |
- e-Mail address should be removed.
- Description should be written in English.
- Don’t use special characters not adequete
to standard text format.
- Provide valid company description. |
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How to change password? |
| Sign in and go to Change Password under Member Account.
Check current password and make new password. |
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Can I change my EC21 membership ID? |
| No. However, you can create a new ID by re-registering
as a free member. If you re-register with a new ID, please
advise us at customer
service center so that we can delete your old one.
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How to change mail receiving option? |
| Sign in and go to mailing
option under Member Account. Check current email receiving
option and change the option. |
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I know my ID and password, but I cannot log
in. |
Please be sure not to use capital letters in your ID
or password or input any blank spaces after your ID or
password.
And EC21.com functions better with Internet Explorer version
5.0 or higher.
Please check your web browser version. If necessary, you
can download a newer version at http://www.microsoft.com/windows/ie/default.asp
If you are using Internet Explorer version 5.0 or higher,
please try the following steps:
1. Go to the 'Tools' menu in your web browser.
2. Choose 'Internet Options'
3. Click on 'Privacy' tab
4. Change the privacy setting to the "accept all
cookies" or "lower" privacy tab.
If you are still experiencing difficulties logging in,
please customer
service center service center. |
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