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What is Trade Alert? |
| Trade Alert is an e-mailing service to send trade leads,
product catalogs, and company profiles of the categories
you chose. |
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How to set up for Trade Alert? |
| Sign in and go to Trade Alert at My EC21. Please select
the type of information you wish to receive among Trade
Leads, Product Catalogs, and Company Profile. |
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| Next, please select categories of your interest. |
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| If you click Add button, a pop-up window will open.
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| Please select main category, sub category, and sub-sub
category. You can select up to 10 categories. |
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| You will see selected categories. Be sure that the
email address is identical to the one in My Company info.
You can also change your e-mail address. |
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How to unsubscribe Trade Alert? |
| Sign in and go to Trade Alert at My EC21. |
| Uncheck mailing option bottom
of the page. |
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Why aren’t I receiving Trade Alert? |
If you did not get any trade alerts e-mails after you
completed trade alert setup, please refer to the following
cases.
| 1) |
Please check if your e-mail address
is correct. |
| 2) |
Are our trade leads being considered
as spam mails? Please check and remove EC21 from
your block list. |
| 3) |
Please check if your email has exceeded
memory capacity. |
| 4) |
If you do not receive any of e-mails
from EC21 such as Newsletter, Inquiry Notice, and
etc, you server might have blocked EC21 mail server.
Please contact your e-mail server for this. |
| 5) |
Otherwise, we suggest you to change
your e-mail address to a different one. |
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I cannot view the 'Trade Alert' delivered
to my e-mail. |
| If you receive an error message, the information you
are trying to view was deleted by the user or EC21 staff. |
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