As international trade over the Internet increases, Internet-related
fraud is also becoming more common. With the rapid increase in transactions
by EC21 member companies, we are witnessing a marked rise in the
number of innocent victims of fraud. At EC21, we are doing our utmost
to minimize the financial losses sustained in such cases.
At present, when a user reports a case of fraud to us, we delete
the suspect's offers and web site and cancel their membership to
guard against possible repeat offences. We also maintain a blacklist
of offenders to ensure that they do not gain admittance to EC21
at a later date. It is important to note that these steps may be
taken on the suspicion of fraud, before obtaining evidence.
The EC21 Terms & Conditions provide that EC21 may cancel not
only any member company's membership but also any member's registered
offers at its own discretion.
EC21 cannot act as a mediator in disputes between companies
regarding cases of fraud. By its very nature, international fraud
is extremely difficult to prosecute, and while small cases are
frequent, few are resolved satisfactorily. All EC21 members are
advised to be vigilant at all times.
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