1. Pretending EC21 - A few defrauder, with fake or invalid membership accounts, sent fraud E-mails to EC21 members pretending that they are EC21 SquareTrade or EC21 Customer Service Team. Such E-mails say that EC21 accepts transaction for the purchase of products on EC21.com on behalf of sellers to protect any fraud. In addition, they urge buyers to submit the payment with EC21 SquareTrade or Western Union Money Transfer.

2. Credit Card Fishing - Some spam emails link you to the fraud website(www.ec21-service.com) and ask you to input your credit card information including card number, cvv number, expiration date and other personal information.

Please be noted that E-mails asking these kinds of information is absolutely fraud E-mails. EC21 do not ask any credit card information to EC21 members via e-mail. Therefore, please do not provide any of your credit card information.

3. Virus Emails - There are some fraud emails sent to members by abusing the name of EC21 Administrators. The email contains the "Bagle" virus which is classified in Worm-virus, and it automatically makes to send emails to all individuals that are in mailing-list of virus-infected computers. Also this emails contain several kinds of attached files such as ''moreinfo'', ''info'', ''document'' or etc.. If you have received this type of emails, we urge you to delete it at once without opening any attachment files.