Be aware of the common fraud schemes to avoid.
The following examples are the cases reported from the members. Each case identifies specific types of online frauds.
After very careful investigation based on tangible evidences, EC21 has permanently blocked the membership accounts of the convicted scammers, so as their selling/buying leads and products from ec21.com.
Please be cautious when dealing with any supplier providing uncertain information and/or conducting any kind of suspicious behavior. Using your own due diligence to distinguish the fraudulent suppliers or buyers prior to doing businesses with them is required in order to make the successful business.
Safe Tips: To learn more about online fraud and scams, see the fraud tips for buyers and sellers.
Example 1. Fake Oil Seller
Our company is the victim of fraud case that concerns a Russian fake oil Seller. This fraudulent company operates seemingly very normal home page and presented us with related documents such as soft corporate offer at the first time and full corporate offer at the end. All that cases seemed very real at first sight. The oil seller demanded administration fee, which we had to pay for further procedures. But, after passing through the draft contract stage, work procedure did not go any further since then.
They claimed that partial POP had been sent from Seller's bank to Buyer's bank, but our repeated checking revealed that no such document was sent to Buyer's bank. After finding out that they were the notorious fraudulent company, we made strong complaint to them about not sending POP document and demanded that administration fee (Euro 25,000) should be returned to us. Very impudently said without presenting any evidence that they had sent POP document to Buyer side and even demanded compensation for their absurd loss.
Example 2. Offering Lower Price on Products with Shipping Cost
I'd like to alert all of the traders who engaged in the business of Chloroalkali (HCL, Castic Soda & allied chemicals) and sourcing of said chemicals. I would like to bring into your kind attention towards an fraudulent Company.
We had made an committed for shipment of 100 MT HCL 34-35% for Dubai. After accepting the Proforma Invoice we have made the Advance Payment through T/T for USD 12,800 to the supplier, but this supplier has not made this shipment against the Advance payment till now and from onward he is not responding our email, phone & fax response.
After lapse of one year we are still waiting for our shipment or refund of our Advance Payment USD 12,800.
They are such a fraudulent company and traps the foreign buyers in a way of offering less price of the product and less freight rate which are not existing in market. We sincerely request to all of you to please be careful about this fraudulent company offering low price of product with shipping cost for all kind of trade. In this way he damage his repute, manufacturer repute as well as Pakistan repute. So we all must aware from this kind of supplier.
Example 3. Western Union Payment Fraud
I placed an order for some stock with an agreement that I would pay 50% of down payment and pay the rest on delivery. I sent the money via Western Union and I noticed them about the transaction. However, few days later, although a number of times to request a reply regarding my transaction, this company did not answer me back at all. Since then, I could not get in touch with this company.
Example 4. Receiving Inferior Products
I would like to inform a supplier dealing with computer parts and accessories is a swindler. I purchased two laptops from this supplier and I have already received one of them at the first time. I ordered a Dell XPS m2010, a high quality laptop and I received an refurbished old Dell Latitude c640 which real value is the half I've paid. I've tried to get in contact with him asking a refund of money but he did not answer me at all.
Example 5. Receiving Illegal Copied Products
I purchased 11 Nintendo Wii console games from the company that sells all kinds of console and computer games . I've sent them 1,555 USD by bank transfer and waited a month for the delivery to get the items arrived. However, all I've got at the end was a box with a full of illegal copied console games. I have reported this to the local police here as they games will have to be destroyed.
Example 6. Empty Box Fraud
I have ordered 5 mobile phones(3G) from this company and paid in full, however, they refused to deliver them to me at the beginning. After I insisted they gave me a tracking number which was real but when I received the package today it had only 2 phone boxes and when I opened up the boxes, I found out that the boxes were EMPTY!!! I took pictures as proof to my lawyer and the receipt indicating the package weight, which was less than half a kilo. They sent the empty box thinking that they will have proof of sending the items but now I have proof against them and against your company who promotes this scammers.
Example 7. Stealing Product Information
I found out that one company hijacked/stole one of my ebay auction pictures for a snowboard I had for sale. They are advertising it for sale as if it's theirs. The board never sold, I still have it. THEY ARE TRYING TO RIP PEOPLE OFF!!! If you go to their store site and look at the Burton Woody snowboard picture they are showing, you'll see the little ebay camera icon down in the lower right hand corner.
Example 8. Asking for Additional Charge
I ordered 5 sample mobile phones for USD 1420 from this member and paid via western union. He promised he was going to ship out the items during this week. Yesterday I was told that I have to send USD 500 more for some additional taxes occurred on the items I ordered. I suspected and refused to pay the additional costs. Now he has disappeared and did not get any answers since then.
Example 9. Fake Item Scam
I brought 8 mobile phones which I was told were originals, not fake ones and it comes with a warranty. Once I received the items I ordered, I realized that the items were not original and did not even work in the UK.
I have 1 email from the company saying they are looking into the matter but I did not get any follow-up emails since then. When I tried to reach them, they did not even reply me at all.
Example 10. Product Shipping Fraud
I ordered for three all in one personal computers and to my surprise I received one pc upon delivery. It was sent by DHL and the seller said and it could be their(DHL) fault for some reasons. We have contacted DHL and they commented they have received only one pc from the seller.
The seller kept telling me that they (DHL) were looking into the matter and when I kept trying to reach the seller to find out the process, they did not even reply to my emails later. I found that this situation is very strange and suspicious and I guess the seller was trying to drag it by blaming DHL, hoping that I would give up on the rest of 2 personal computers. After all, I had to give up on my two other all in one pc.
- All the information submitted during the transmission will be strictly confidential for the privacy concern.
- Please submit a report to us if you believe you have information regarding fraudulent activities at a company.