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My Accounts

How can I edit Company Profile?

Your Company Profile was submitted when you joined EC21.com.
To edit or modify
1Go to My Accounts > Company Profile.
2Edit or modify each Update Member Information, My Contact Point, or e-Mail Preferences.
3Click "Post" then within 24 hours, EC21 Administration team will either approve or reject your submission.

In the search pages, your company profile will be shown as below.

To give other members an overview of your company, please complete the form below. Provide accurate and detailed information to ensure clarity.

Are you a buyer or a seller on EC21?: Set your position, if you're a buyer and seller, check both.
Company Name: The first letter should be written by capital letter and try to use a genuine and complete company name.
E.g.) Yongkang Shukeda Metal Co.,Ltd

Type your company address. *Little Asterisk for required fields.

Selling Categories/ Buying Categories:
Click "Add" button to select relevant selling/buying categories. You can select up to 5 categories.

Video: Attach your company video.
How to attach videos

1Sign up for a free account and upload your videos on any of following video hosting sites.
: YouTube, Google Video, and Yahoo Video
2Copy the embed code, and paste it with using our video uploader in My EC21.
: My EC21>My Accounts>Company Profile
3View the video in your homepage.

Description: Try to provide additional company information such as, history, main business area, achievement and so on; these will give your potential buyers/sellers more credible information.
Keywords: It is very important to type the right keywords to assist your suppliers. E.g. air purifiers

Select each field approximately.

It is important to have direct contact information. Please try to fill out each field
; Title, Name, Position, Department, E-mail, Alternate E-mail, and Mobile phone.

It is recommended that you check all of e-Mail Preferences to consistently receive useful information from EC21.com. To unsubscribe, just simply remove the check mark by clicking.

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How can I change Password?

To Change your password, go to My Accounts>Change Password
However, you cannot change your ID. To change your ID, create another new ID instead by re-registering as a free member. If you did so, please advise us at customer services center so that we can delete your old one.

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Managing Trade Alerts

Trade Alert is an e-mailing service to send buying leads or selling leads, products, and company profiles of the categories you chose.

To manage your trade alerts,

1Check your email address.
2Select frequency how often you want to receive.
3Add your keywords ; e.g. Auto parts, choose contents type.

By clicking "Add" button, you have completed the process, and you will receive Trade Alerts by email as soon as new content matching your preferences is published online at EC21.com.

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Setting My Favorites

You can add specific products, buying leads, selling leads, and companies to 'My Favorites' by clicking Add to Favorites button.

By adding those items, offers, and companies to your Favorites, their information will be saved in your 'My Favorites' folder to view and check them anytime.

To view a product or buying lead or selling lead or company you added to you My Favorites, simply click the title of an item in My EC21>My Accounts>My Favorites. A new window for the selected item will be opened.

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