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Intelligent CID Device: connected to the USB port and controlled by USB driver. - It is applicable from the 1 telephone line to 4 telephone lines with 1 CID device. System Composition The system composition of CID device is ...

EverFree/AA: for the reference on customer information screen, calling screen, etc.. E-mail sending: Sends e-mail to the customer. SMS sending: Sends SMS by PC. Data Compatibility It is compatible with CSV and ...

Unicall/TP: "Triple Phone for Call Center" Characteristics Unicall/TP is a PC-based triple phone which is convergence of internet phone, PC phone and web phone, and it can be interfaced easily with databases for ...

Unicall Video Call: for Web Real Time Communication, is an open standard for real-time, plug-in-free video, audio, and data communication between web browsers. In other words, it enables video calls, video talks, and ...

Unicall/Center: for for all the telephone lines. Call list: Displays the call list in order of recent time and frequency during absence. Connection management: Stores and manages the personal information in the ...

Unicall/Office: "A System CRM for the Whole Office" Characteristics Unicall/Office is CRM(Customer Relationship Management) system and displays the caller information on the screen automatically when receiving ...

Unicall/CRM: For internet phone) Services Function Unicall/CRM, base upon the CRM program, has many efficient functions to improve customer services, and is very easy and convenient to manage the customer, ...

Unicall: Characteristics Unicall is a PC-based integrated phone which is convergence of normal phone and web phone, and makes services without any support of service provider. Normal phone can make/receive ...

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