Basic Services

Dear EC21 member,

We sincerely apologize that massive spam messages had been sent to EC21 members last Friday (17th, August)  
We found that those spams were sent from Nigeria, and the part of messages are as below.

Over the past one week, we have received two reports which claimed that
your company is engaging in money laundering activites on the EC21 marketplace.
For this reason, all your selling leads will be temporarily hidden from buyers and your profile will be hidden from the public.

Please ignore the spam message and when you receive or see this email, please “DELETE” this as soon as possible.
If when you log in, while pressing “Reply” button on this spam mail,
Please change your password because it leads your password to leak outside.

To change password, please go to MyEC21 -> Basic Service -> My Account -> Change Password.
https://www.ec21.com/global/basic/MyUpdatePassword.jsp

For your reference, EC21 login page starts with https://login.ec21.com/, but in this spam message, the login page links to login.ec21.me which is very similar to login.ec21.com .

We assume that they might find your email address as they joined EC21.com as a “normal” buyer and then sent messages to sellers including you.
(As buyers can see sellers' e-mail address, they abused this function)

Now we changed the system so that even though they're buyers, they cannot see sellers' e-mail address.
We sincerely apologize for these spam messages.
And to get more information of the fake spam message, please visit this page.
https://community.ec21.com/forum/viewtopic.jsp?topic_id=154692

Thank you.