News & Notices

2012-04-21

Introducing a New Feature, "Report Item"

[2012-04-15]

To protect buyers from potential scams and frauds, EC21 has launched a "Report Item" feature on Product or Selling-lead detail page.


For several years, it has been commonly accepted that suppliers including Premium Members can ignore EC21 Product Posting Policy and post their fake items, illegal drugs, or any other prohibited items as if they are real and legitimate suppliers.


However, this kind of behavior is no longer acceptable on EC21.com and will not be tolerated from now on. We take this matter seriously and need you to do the same.


In this concern, we launched Product Reporting System so that anyone can report prohibited items if there is any.



If you find a product violating EC21 Product Posting Policy, go to that product detail page. Then click the "Report Item" button on the right side of the page or flag icon on the share button list. Once you report, EC21 administrator will investigate the reported case and take an appropriate action to it.


If not sure about which items to report, please refer to EC21 Product Listing Policy.

We appreciate all your supports and cooperation.


EC21

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