Q1. What are your packaging terms?
A: Typically, our products are packaged in neutral cartons. If you hold a valid patent, we can customize the packaging with your branded boxes upon receiving your authorization letters.
Q2. What are your payment terms?
A: We accept 100% TT or T/T with a 50% deposit and the remaining 50% before delivery. For long-term business relationships, we offer favorable terms for payment.
Q3. What are your delivery terms?
A: We offer EXW, FOB, CFR, and CIF.
Q4. What is your delivery time?
A: Generally, our delivery time is within a week.
Q5. Can you manufacture according to samples or drawings?
A: Yes, we can produce based on your samples or technical drawings, and we can create molds and fixtures as needed.
Q5-1: What is your policy on oil filter tooling charge?
A: The tooling charge is a one-time fee for the initial order. Subsequent orders, including tooling repairs or maintenance, will not incur additional charges.
Q6. What is your sample policy?
A: We can provide samples if ready parts are in stock. However, customers are responsible for the sample cost and courier charges.
Q7. Do you conduct quality tests on all goods before delivery?
A: Yes, we ensure a 100% test on all products before delivery.
Q8: How do you foster a long-term and positive business relationship?
A:We prioritize maintaining high quality and competitive prices to ensure our customers' satisfaction.We treat every customer with respect, considering them as friends. We genuinely engage in business and cultivate friendships, regardless of their origin.
