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Will you add more product categories in the future?

Yes. We appreciate user requests and suggestions for new categories and intend to adopt some of them in the future.

However, the EC21 product categories follow format that is standard on trade sites.

Because EC21 product categories link to other trade sites, we cannot alter the categories on EC21 site alone. Therefore, it may be some time before we are able to add any new categories.


I suspect an EC21 member is engaged in fraud. What shall I do?

Please inform EC21 immediately. Forward any mail you have received from the suspected fraudster to customer service center. We will delete the member's ID from EC21. If you receive any further suspect correspondence, please forward it to us immediately.

We take online fraud extremely seriously. Please see our policy regarding fraud at https://www.ec21.com/html/ec/WIF/WIF_01.html


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